Using BPD/BPR in an Information Systems Engineering/CRP Project

Welcome to the course. The methodology you view in here is my own. I built and evolved it through my years as a professional consultant, completing business process design and re-design projects for some of the largest companies in the world. You can find these projects in my downloadable resume on my Howtoguru website if you are interested. Find me through Google. In any event, you will get good value through taking this course - if you find yourself needing to deliver a BPD/BPR project, having this in your "toolkit" will make your project a lot easier to deliver. Best wishes, - Dan Grijzenhout

Business Process Re-engineering (BPR) is an integral ongoing effort to a corporation. Businesses evolve, technologies improve and organizations regularly need to "Retool" to remain competitive and effective. This lecture provides some insights and "Best Practices" relating to being successful at BPR efforts. It also provides a guideline for defining high level process categories that are commonly found within a corporation that often cross hierarchical departments - where breaks in process are often found and need to be worked on to improve effectiveness.

An in-depth look at how many corporations function today and how business re-engineering needs to be done in order to effect transformational change within an organization. This is Part One of a three part macro look at corporate re-engineering.

An in-depth look at how many corporations function today and how business re-engineering needs to be done in order to effect transformational change within an organization. This is Part Two of a three part macro look at corporate re-engineering.

An in-depth look at how many corporations function today and how business re-engineering needs to be done in order to effect transformational change within an organization. This is Part Three of a three part macro look at corporate re-engineering.

This lecture provides the student with an introductory overview to the art of building "Business Cases" for identified "Scopes of Work" and "Projects". It details what you need to build into a solid business case for change to business processes within a corporation.

Provides the student with a starting point for commencing CRP projects. It discusses what work needs to come before it, what documentation should be on hand to begin a CRP project, and at what point in the corporate strategic planning process CRP projects fit and should commence.

Discusses in overview what the business objectives for completing a CRP project should be, what types of deliverables are to be expected out of a CRP project, and what are some useful Best Practices that should be used as team guidance during a BPD/BPR effort.

Provides a template defining the roles and responsibilities for the teams that should be created to conduct a Conference Room Pilot/BPD/BPR effort.

Getting your CRP project started. Guidance on setting up the required workshops and doing the initial planning so a CRP project can commence.

Provides the student with an overall picture of what major processes define a corporation. Although Level 1 processes are not "Flowed", this is where you start. The lecture discusses the core tasks, strategic and supporting processes that ultimately need to exist in order to provide value to stakeholders and customers of the business entity.

Defines the level at which business process can be "flowed" - mapping out the individual task steps that take place to complete a corporate business process.

This lecture shows how and what to document when completing a Level 2 process flow - and provides templates usable in completing this work.

Level 3 processes are usually completed for individual Level 2 process steps in situations where the Level 2 process step has a number complicated components to it that need to be further defined and/or when application systems steps occur. Templates for documenting this work are also discussed and provided.

Discusses the step of validating application usage against a process defined through a process step where system interaction is expected. This step includes looking at the defined process step and reviewing the application to be used to complete the step to see if and how it satisfactorily addresses the business requirement.

Takes a look at corporate performance measures and reports that are required by and generated by the process steps defined within the CRP effort. What is required and are these requirements satisfactorily being met is discussed with templates for completing this work step being discussed and included.

Discusses process interfaces to external processes and systems that are affected by the process being mapped and provides and discusses templates that are used to document and complete this step in the CRP process.

Workshops held to find, discuss and identify solutions for all gaps found during the CRP project. Gaps relate to identify shortfalls in processes and related application systems, reports, interfaces, etc.

Putting it all together to define the subsequent work packages that need to be put together as outputs from the CRP project.

Building the final CRP deliverable documentation and presenting the findings to CRP sponsors to obtain signoff and approval.

This lecture discusses the roles and responsibilities of the attendees to the Conference Room Pilot process.

Level 2 Process Checklist Template