Experts in this TalentCloud are expected to be able to gather requirements and create the process definitions used for automation after assessing optimization areas. The TalentCloud members are required to work with customer teams on the detailed AS IS / TO BE process mapping, involve IT and RPA teams to further identify and quantify RPA opportunities, and prepare documentation for handing over to the RPA development teams. Other tasks, abilities, and responsibilities may include:
- The TalentCloud seeks experts who specialize in the detailed documentation and requirement discussion with clients/internal clients and engagements throughout the implementation
- Identify or support the creation of all appropriate use cases/process scenarios and their expected outcomes that will be used during the delivery lifecycle for the process
- Work closely with RPA Developers (Blue Prism, Automation Anywhere, UIPath, etc.) so that they understand the process to and assist with the creation of their solution design, ensuring they deliver a solution that meets the business requirements
- Demonstrate a strong command of the SDLC life cycle e.g. requirement analysis, design, and testing
- Articulate problems, baseline current state, analyze root causes, recommend improvements, and monitor results
- Develop and maintain appropriate relationships with all customers (internal/external) and vendors to facilitate the successful accomplishment of business objectives
Preferred Education
- Bachelor’s Degree in Computer Science or business-related fields
- UiPath/Automation Anywhere/Blue Prism Certified Professional
Required Skills
- Strong written and communication skills
- Minimum 2 years experience as a Business Analyst or Process Owner; In RPA would be preferred
- Building Business case, CBA, and ROI for RPA initiatives
- Strong Business Process Management (BPM) and process mapping background
- Knowledge and experience with the agile development process
- Proven track record of requirements gathering skills, to capture business processes using both existing process documentation and process walkthroughs with the staff performing the process
- Demonstrated experience with thorough problem solving and analytical skills, combined with strong business acumen
- Ability to interact with both technical and non-technical stakeholders as part of the RPA delivery cycle
- Experience working closely with IT Project managers and development teams
Preferred Skills
- Lean Six Sigma certification
- Experience with Robotic Process Automation tools (e.g. Automation Anywhere, Blue Prism, UiPath)
- Basic understanding of the RPA software capabilities used for automation
- Experience with cloud applications and server-based applications
- An understanding of Hyper Automation and Intelligent Process Automation
