Industry Consumer Goods and Retail, Education
Specialization Or Business Function Sales, Consumer Experience (Customer Loyalty, e-CRM)
Technical Function Ontology and Semantic Technology, Robotic Process Automation (Automated Assistant)
Technology & Tools Chatbot and Voice Assistant (Dialogflow, IBM Watson Assistant, Facebook Messenger, Alexa Skills Kit)
I'm building an Autopilot enabled wine advisor - like an e-sommelier. I have all the information I want to put into the system, but I need a little help setting it up in the right way.
I have thousands of responses written for things like food & wine pairings, region and grape varietal descriptions, wine word glossary, etc.
1. I want to create the right framework for putting the data into the system, so I only have to do it once
2. I'm looking for a creatiove way to import all the responses/data, or at least a smart way to do the data-entry
3. I want to make sure it is set up to be useful on a variety of platforms: SMS, voice, Alexa, etc.