Junior Data Analyst with SQL Expertise On-Site in Kennesaw, GA

Project Description

We are a Fintech company helping small and medium-sized businesses get ahead. Our cutting-edge technology, quick application and approval processes, customer-focused delivery, and great service have kept us at the forefront of our industry. We are looking for a data analyst with strong SQL Expertise. The Data Analyst is responsible for “turning data into decision making”; driving data collection and distribution to assist leadership with process solutions and implementing key strategic projects/priorities. This role will collect data and develop a simplistic avenue for others to recreate the data needed. They will work successfully in a cross-functional team of both peers and senior management.

Responsibilities:

• Build dashboards and metrics from various operational systems, mining and interpreting data. Monitor and analyze key metrics, interpret performance and provide insight into the data and metrics.
• The dual ability to design SQL databases on the back end, and presentation layer (Tableau, VB, ACCESS, and XML) on the front end.
• Design, prepare and analyze data: build dashboards eports using SQL Server, Nobel\SQL, Access, advanced Excel, VB Basic etc.
• Build analytical solutions to address Sales business needs and questions. Mine and interpret data and offer recommendations and insight around specific questions.
• Ability to conduct prioritized or ad hoc scenario analysis in support of company initiatives or projects a plus.
• Provide analysis and recommendations to address business needs and to impact decisions.
• Coordinate data preparation, analysis, and updates for various projects.
• Write queries (SQL,) to develop analyses in response to requests from internal customers.
• Experience with CRM platforms (Sales force.com, MS Dynamics) is an advantage.
• Ensure accuracy of results produced as an output of data analysis.

Qualifications:

• Minimum 3 - 5+ years’ SQL experience and problem solving skills.
• Bachelor’s Degree or 2-4 years’ equivalent experience desired.
• Clear understanding of basic call center metrics and performance standards.
• Exceptional verbal and written communication skills; professional/courteous attitude.
• Strong interpersonal and relationship management skills.
• Ability to prioritize, multi-task and maintain flexibility in a fast-paced, sales oriented environment.
• Strong SQL programming skills and MS Office Suite of Products to include: Excel (Advanced-level skills) is required.
• Previous experience working with multiple data sources including flat data files, and web-based interfaces.
• Specific experience in contact center systems\data, web analytics, or sales is a plus.