Create a Chatbot That Helps Solve Candidate and Recruiter Queries

Project Description

Background

We are a provider of eRecruitment technology which is used by our clients to manage the workflow of recruiting new hires including the following steps: posting vacancies, providing online application forms, integration of recruitment tests, communication with candidates etc.

We host online job application processes for our clients, where clients create vacancies and applicants typically complete a structured application, upload their resume/CV and provide their LinkedIn profile as part of their job application.

During this process our help desk receives 1000’s of candidate and 100’s of recruiter email queries asking both for technical support and about the recruitment process.  We respond by email and categorize the candidate queries by type.

We have a database of approximately 150,000 candidate requests and answers and 50,000 recruiter requests and answers. 

Goals

The goal is to develop a solution that automatically responds to candidate and recruiter written requests and so resolves their problems asap.

Deliverables

The solution would need to be developed as a service with an API to work with our proprietary system.

Skills required

Data management

NLP

API creation

Milestones/deadline

We are looking for a working solution that we can implement into our systems during Q3 2017.